CUSTOMER SERVICE OFFICER

HUMANGEST GROUP

21-01-2015 | EXPIRA LA 20-02-2015

Job expirat

RESPONSABILITATI

Process orders received by fax/mail/EDI in SAP;
Permanent communication with internal and external clients;
Prepare credit notes / correction invoices and makes sure they are send to the clients in time;
Set discounts for different clients;
Handle and resolve customer complaints in a professional and timely manner;
Monitor daily stocks status and report the out of stock products to Supply Chain;
Assures process implementation in case of new informatics system or upgrades of current ones – EDI;
Update daily the turnover sales report;
Keeps proper data base and all records of customer interactions and transactions.


CERINTE

Have high analytical skills, attention to detail and keen on accuracy;
Possess excellent time management & problem solving skills;
Have good communication skills and be able to work in and support a team;
Be able to handle routine work with limited supervision;
Have good MS Office skills;
Be fluent in English, speaking and writing.
Previous SAP experience represents an advantage.


DESCRIEREA FIRMEI

COMPANY DESCRIPTION:

HUMANGEST GROUP va pune la dispozitie o gama variata de servicii: recrutare si selectie de personal atat pe perioada nedeterminata cat si determinata, in toate domeniile de activitate si pentru orice fel de calificari si nivel de experienta, administrarea contractelor de munca temporara, formare si integrare profesionala.