Customer Representative

Adecco Romania

13-09-2016 | EXPIRA LA 13-10-2016

Job expirat

RESPONSABILITATI

-Coordinate the daily business with the customers, ensuring the accurate processing of orders, from the reception till the payment collection (forecasts, ERP bookings, orders confirmations, work-in-progress and stocks, dispatch, export documents);
-Manage relationships with customers by providing support, information, and guidance, for to achieve customer expectations;
-Handle customer requirements and complaints, internally cooperating with other departments (Planning, Logistics, Quality, Finance);
-Monitor day-to-day activities and actions between the Sales team and customers (offers, price lists, invoices, projects follow-up);
-Prepare reports by collecting, analyzing and summarizing information.


CERINTE

-Proven experience in a similar role within a B2B company (packaging industry would be an advantage);
-Very good proficiency in MS Office suite and in English language;
-A strong detail-oriented mindset, capable of judging multiple priorities, with ability to work under pressure and to meet goals and deadlines;
-Excellent organizational and interpersonal skills, willingness to learn and develop together with the Sales and Customer Service team;
-Clear communication skills, calmness, patience, attentiveness, positive language, tenacity, persuasion skills, ability to handle surprises.


BENEFICII OFERITE

-Fixed salary plus a performance-related annual bonus;
-Meal vouchers;
-Transport to and from the company;
-Trainings.


DESCRIEREA FIRMEI

ADECCO RESURSE UMANE SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 4
Nr. ORCB J40/12364/2003, CUI RO15739037
Capital social subscris si varsat: 392.440 Lei
Nr. autorizatie Agent de Munca Temporara: 17/2005
Autorizatie seria nr. B/ 0000008/25.10.2005
Nr. Operator Date Personale: 15866
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro

ADECCO ROMANIA SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 3
Nr. ORCB J40/4467/2000, CUI RO 13002186
Capital social subscris si varsat: 360.575 Lei
Nr. Operator Date Personale: 15862
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro

BUCURESTI (HQ)- Doctor Iacob Felix Nr. 28, Sector 1, Tel.: 021/300 35 46; e-mail: recrutare@adecco.ro


ARAD - Mihai Eminescu nr. 45, Tel: 0257 / 281 147; E-mail: arad@adecco.ro


BRASOV - Str Petru Rares Nr 10; Tel.: 0040 - 372/70.57.95; e-mail: brasov@adecco.ro


CLUJ - Str. Vasile Lupu Nr 36 , Tel: 0264/ 406 234; e-mail: cluj@adecco.ro


IASI - Bld. Tutora Nr. 4, bl. B4 scara D, Tel: 0232 / 206 120; e-mail: iasi@adecco.ro


ORADEA - Str. Tudor Vladimirescu Nr 26; Tel.: 0040 - 727 735 160 e-mail: oradea@adecco.ro


PITESTI - Str. Fratii Golesti Nr. 57, etaj 2; Tel: 0248 / 612 303; e-mail: pitesti@adecco.ro


PLOIESTI - Str Mercurului Nr 1, Tel: 0244/ 519 320; e-mail: ploiesti@adecco.ro


SIBIU - Str. Vasile Milea Nr 11, Ap 57, Tel: 0269 / 206 450; e-mail: sibiu@adecco.ro


TIMISOARA - Str. Popa Sapca Nr. 12 tel: 0256/ 432 211; e-mail: timisoara@adecco.ro