Customer Game Support

SUPER HIPPO STUDIOS RO S.R.L.

10-01-2018 | EXPIRA LA 09-02-2018

Job expirat

RESPONSABILITATI

Job Description:
- Respond to comments and customer queries in a timely manner;
- Monitor and report on feedback and online reviews;
- Coordinate with the development teams to ensure brand consistency;
- Organize and participate in events to build community and boost brand awareness;
- Liaise with Development department to stay updated on new products and features;
- Build relationships with customers;


CERINTE

Requirements:
- Ability to identify and track relevant community metrics;
- Excellent verbal communication skills;
- Excellent writing skills;
- Attention to detail and ability to multitask;
- Outgoing personality;
- Background in gaming;
- Work experience as a Live Monitoring Team Member is not necessary but will help


BENEFICII OFERITE

- Annual bonuses
- A good looking, peaceful and very friendly work environment
- Meal Tickets
- Private health insurance


DESCRIEREA FIRMEI

A leader in the gaming freemium industry, Super Hippo has managed to establish itself on the market as a much sought-after publisher, with over 40 titles made available across multiple channels of distribution. For the past two years, our passionate team has been working towards publishing exceptional mobile, browser and downloadable content. Equipped with industry expertise and effective tools, our aim is to support and expand the internal resources and capabilities of our partners. Our extensive knowledge of mainstream gaming platforms allows us to provide high-quality support and resources, while our involvement in the adult gaming industry gives us the competitive advantage developers are looking for.
The adult gaming industry has proven to be a viable option for games created specifically with mature content, as well as already popular games that have adultification potential, effectively giving them a second chance at life.