CUSTOMER CARE REPRESENTATIVE

Professional HR Agency

22-09-2014 | EXPIRA LA 22-10-2014

Job suspendat de catre administratorul site-ului

RESPONSABILITATI

Take over calls from customers;
Handle customers request and problems;
Validate information regarding ordered services and/or products based on the script;
Perform problem determination and recording of accurate details on all incoming queries and problems;
Collaborate with services supplier (UK telecom company) in order to solve;
Use properly the office applications and register customer requirements;
Provide information to customers about the range of services offered by the company;
Participate in training sessions to improve performance.


CERINTE

Excellent command of English Language (able to understand native Speaker);
Advanced PC knowledge – mainly online applications;
Experience in a similar position (Call Center, Customer Representative, etc) is an advantage;
Very good communication skills.


BENEFICII OFERITE

- bonuri de masa;


DESCRIEREA FIRMEI

Professional, lider pe piata agentiilor de Resurse Umane din Romania, ofera clientilor sai servicii complete in domeniul resurselor umane: recrutare, testare, selectie si plasare de personal, administrare de personal, executive search, evaluare de personal, assessmnet & development centers, audit organizational si training.
Pastram confidentialitatea si tratam cu profesionalism fiecare candidatura.

Site: www.professional.com.ro

Sediul central:
Bucuresti
B-dul. Alexandru Ioan Cuza, nr. 4, Sector 1
Tel.: +40 21 314.69.30
E-mail: office@professional.com.ro

Filiale:
Brasov, Cluj-Napoca, Craiova, Iasi, Ploiesti, Timisoara.

Rep Moldova - Chisinau
MD-2068, Chisinau, str. Miron Costin nr. 7, biroul 404
Tel./Fax: + 373 22 439781
Tel: +373 22 449978
E-mail: professional-md@professional.md

Bulgaria - Sofia
Sofia 1000,B-dul Vitosha, nr.66, etaj 4
Tel: +359 2 489 44 65
Fax: +359 2 489 12 00
E-mail: professional-bg@professional.bg