Call Center Operator – Germana

Confidential

27-08-2013 | EXPIRA LA 26-09-2013

Job expirat

RESPONSABILITATI

• Provides assistance and support in German by live chat and e-mail or by phone for the smooth conduct of the business of the company
• Offers support by solving software problems, providing financial information, providing information about the company's products, etc.
• Acts as a translator to / from English between the internal clients and various departments of the company
• Adopts a positive and customer oriented attitude
• Introduces customer information in the internal software application
• Work schedule in shifts


CERINTE

• German – Advanced (both writing and speaking)
• English – Advanced
• 1 year+ experience on a similar position
• Excellent communication skills
• PC Skills: Microsoft Office, Windows
• Minimal hardware knowledge and TCP/IP (is considered an advantage)
• Proactivity and team spirit
• Attention to details
• Resistence to stress