Job expirat
• Informs the customers about new services or promotions offered by the company (must know the offers available in the shops, Domo catalogue and online on www.domo.ro )
• Takes customers requests and complaints by phone or email, registers them in internal applications and solves them
• Maintains contact with Domo employees or third parties in order to solve customer complaints
• Maintains contact with local service center and other partners
• Gives an answer to the client in maximum 48h, for serious problems, and maximum 2h, for problems easy to solve
• Processes phone orders and online orders, registers them into the system and processes them according to the established procedures
• Other reports
• Middle/higher education
• Proficiency in English
• Knowledge of Microsoft Office
• Minimum 6 months of experience on a similar position
• Customer orientation
• Very good communication skills and quick learning, adaptability
• Intuitive person, enthusiastic, dynamic, organized
• Resistance to stress and attention to details
• Good diction
Vrei sa faci parte din echipa Domo?
Suntem o companie cu potential dovedit, unul dintre cei mai puternici retaileri de electronice, electrocasnice, IT si telecom din piata romaneasca.
In filozofie, DOMO inseamna ca avem un set de valori pe care nu le-am incalcat niciodata - respectul fata de cuvantul dat, parteneriatul, perseverenta si seriozitatea.
Vrem sa fim perceputi ca unul din cei mai onesti si de incredere parteneri din mediul de angajatori, iar angajatii nostri sa ne vada ca cei mai apropiati de nevoile lor si sa ne prefere pentru oportunitatile reale de cariera, pentru mediul tanar si dinamic in care isi pot desfasura activitatea.
Nu ezita si aplica acum!
Oportunitatile cresc odata cu oamenii!