Call Center Advisor - high education sector

QS Quacquarelli Symonds

19-11-2014 | EXPIRA LA 19-12-2014

Job expirat

RESPONSABILITATI

QS is the leading provider of information in the career and education sectors for top students and professionals worldwide. The company undertakes primary research, publishes career guides, operates a number of websites worldwide, offers services as software solutions and stages educational fairs and career events, seminars and forums globally.


QS is a young, dynamic, multicultural and entrepreneurial company, established in 1990, with a workforce that strives for quality, excellence and creativity.

Interact with customers that showed interest in these educational opportunities and to counsel them towards specific institutions.
Identifying interest in Courses or Admissions counseling.
Register them in our CRM system


CERINTE

- Very good English speaker

- Excellent telephone manner/sound knowledge of telephone etiquette

- Ability to maintain enthusiasm and a high level of motivation while on the telephone

- Good verbal and written communication skills – fast and correct typing, ability to create grammatically correct responses without any spelling errors
- Minim 2 years experience as call center agent


BENEFICII OFERITE

- opportunity to work in an international friendly environment
- motivating salary package


DESCRIEREA FIRMEI

The higher education industry is a growing market and QS has established itself as the global leader in higher education events and intelligence. We provide recruiting platforms for Business Schools, Universities and employers to meet with talented individuals, for their academic programmes and career development. We deliver solutions for the world’s leading universities, business schools and global higher education community. We also offer services ranging from consultancy to professional services, software solutions and publishing. Almost 20 million people visit our websites each year and in excess of 200,000 register to receive information on opportunities to reach their educational and career goals worldwide.