Administration Specialist

Adecco Romania

23-11-2016 | EXPIRA LA 23-12-2016

Job expirat

RESPONSABILITATI

Adecco Permanent Placement is looking for its Client, a prestigious engineering company, for a Service Administration Specialist, based in Bucharest.

Responsibilities:
• Issues invoices for all the internal and external service orders; prints the invoices;
• Opens the service orders and prints all the Waybills or the Stores Requisition Forms;
• Provides, in his responsibility area, the good performance of the service agreements by meeting the terms of the agreements and the customers’ requirements;
• Adds information referring to the service agreements in the planning system;
• Supervises the planning of the service agreements, orders the spare parts and informing the planner about the delivery status;
• Supervises and updates the status of the service orders; takes the measures required for the good performance and informs the superiors in case the conditions cannot be met;
• Supports the planner, in accordance with him, in the good organizing of the interventions: communication with the customers, resource planning in the planning system , delivery planning
• Sends the TPI when necessary or at customer’s request;
• Checks the advance payments and acts so that the services could be provided in compliance with the agreed terms;
• Distributes the requests, the claims, the fax messages inside the department;
• Supervises the customers’ evolution and informs the superiors of any unusual situations (payment problems, customers’ orientation towards another supplier, etc);
• Provides administrative information at the customer’s request on the telephone, directly, or by electronic mail or fax;
• Identifies the customers’ needs and expectations through direct discussions, reports the information further so that the required measures and actions could be taken;
• Supervises and cooperates with the Accounting Department concerning the collection of the counter-value of the invoices which have been issued for the customers in portfolio;
• Checks the stocks, places additional orders in compliance with the current procedures;
• Places delivery orders for the service orders, in compliance with the current procedures; cooperates with the Logistics Department in order to provide the procurement by meeting the agreed delivery terms or the shortest
possible term in case of emergency; informs the planner about deliveries;
• Undertakes to support the planner in order to facilitate the optimization of the interventions plan and to shorten the time for their preparations;
• Supports the good performance of the service and spare parts sales and undertakes to prevent the customers’ claims and negative feedback by being well acquainted and by anticipating them;
• Provides backup for the administrative activity concerning the sales of the spare parts;
• Takes part to the meetings settled by the superiors, to the meetings for the activity analysis, to the training meetings, to campaigns and to other activities organized by the company;
• Observes the provisions included in the Rules of Internal Procedure, in the Norms in force referring to Health and Safety at Work and to Fire Prevention;
• Is responsible for the accuracy of the prepared documents;
• Is responsible for the accuracy of the information sent to the third parties (customers, colleagues);
• Is responsible for the proper use of the technical devices provided for his position (computer, telephone, electronic devices, etc.);
• Is responsible for keeping confidentiality of the documents and the data he has access to;
• Supervises and promptly sends the problems noticed by the customer or by the service technicians to the relevant persons for solving it;
• Elaborates reports and fills in specific or ad-hoc forms;
• Supports the planner in supervising the transmission of the specific forms and reports performed by the service technicians;


CERINTE

• Minimum 1 year in similar positions;
Skills:
• Accuracy and efficiency in office work;
• Skills in invoicing and invoice processing,
• Skills in stock-keeping;
• Ability of work self-organizing;
• Planning abilities;
• Communication skills;
• Team work skills;
• Ability to successfully perform activities;

Knowledge:
• PC – Office (Excel/Word) use;
• Advanced economic skills;
• English language – minimum 3/5
• SAP knowledge – is an advantage

Educational requirements:
• preferable economical/commerce studies;


DESCRIEREA FIRMEI

ADECCO RESURSE UMANE SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 4
Nr. ORCB J40/12364/2003, CUI RO15739037
Capital social subscris si varsat: 392.440 Lei
Nr. autorizatie Agent de Munca Temporara: 17/2005
Autorizatie seria nr. B/ 0000008/25.10.2005
Nr. Operator Date Personale: 15866
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro

ADECCO ROMANIA SRL
Romania, Bucuresti, sector 1, str. Dr. Iacob Felix Nr. 28, Etaj 3
Nr. ORCB J40/4467/2000, CUI RO 13002186
Capital social subscris si varsat: 360.575 Lei
Nr. Operator Date Personale: 15862
Tel: 00 40 21 300 35 46, Fax: 00 40 21 300 35 54
E-mail: office@adecco.ro, Web: www.adecco.ro

BUCURESTI (HQ)- Doctor Iacob Felix Nr. 28, Sector 1, Tel.: 021/300 35 46; e-mail: recrutare@adecco.ro


ARAD - Mihai Eminescu nr. 45, Tel: 0257 / 281 147; E-mail: arad@adecco.ro


BRASOV - Str Petru Rares Nr 10; Tel.: 0040 - 372/70.57.95; e-mail: brasov@adecco.ro


CLUJ - Str. Vasile Lupu Nr 36 , Tel: 0264/ 406 234; e-mail: cluj@adecco.ro


IASI - Bld. Tutora Nr. 4, bl. B4 scara D, Tel: 0232 / 206 120; e-mail: iasi@adecco.ro


ORADEA - Str. Tudor Vladimirescu Nr 26; Tel.: 0040 - 727 735 160 e-mail: oradea@adecco.ro


PITESTI - Str. Fratii Golesti Nr. 57, etaj 2; Tel: 0248 / 612 303; e-mail: pitesti@adecco.ro


PLOIESTI - Str Mercurului Nr 1, Tel: 0244/ 519 320; e-mail: ploiesti@adecco.ro


SIBIU - Str. Vasile Milea Nr 11, Ap 57, Tel: 0269 / 206 450; e-mail: sibiu@adecco.ro


TIMISOARA - Str. Popa Sapca Nr. 12 tel: 0256/ 432 211; e-mail: timisoara@adecco.ro