Job expirat
- Manage achievement of sales targets
- Ensure that all customer processes from are performing to the customer's satisfaction in terms of quality and efficiency
- Provide timely, thorough and professional response to any existing problems in the customer process
- Continuous process improvement to meet/exceed customer expectations in terms of quality and efficiency
Provide installation of new processes or systems at the customer facility
- Help plan all aspects of installations including all chemical and mechanical issues
Be responsible for all technical communication between all company departments and the customer
- Attend all required technical meetings and communicate activities to appropriate people
- Normal communication from Technical Support Engineer
- All information from other regions, product specialists, etc must be approved by the Technical Support Engineer before being given to the customer
Provide technical sales support
- Provide technical assistance to the sales team
- Run chemical trials
- Provide competitor information
- Discover opportunities
- Provide excellent customer services, assisting in resolving technical difficulty
- Bachelor's degree in Chemical Engineering, Chemistry, Electroplating or related field
-Minimum 2 years experience in selling or technical support in the same or related industry
- At least one year experience in electronic-plating
- Self motivated, enthusiastic, service mind and well organized
- Planning & execution, problem solving, and result orientation
- Presentation, negotiation and project management skills
- Attention to document work and deadline oriented
- Problem solving, inter-personnel skill with ability to independently to handle business
- Competent computer skills
- Good command of English or German, both spoken and writing skills
- Be able to drive, and own driver license
- Motivating salary with car allowance and bonus
SurTec Romania with the company seat in Brasov are a supplier of high-value chemical products and processes for the industrial cleaning as well as the pre-treatment, finishing and post-treatment in the electroplating industry.
SurTec Romania is a subsidiary from SurTec International, headquatered in Zwingenberg, Germany.
