QUALITY CUSTOMER REPRESENTATIVE

TAKATA PETRI ROMANIA SRL

28-09-2015 | EXPIRA LA 28-10-2015

Job expirat

RESPONSABILITATI

 Processing and tracking of external complaints (customer complains);
 Minimization of failure costs due to introduction of fast and effective countermeasures;
 Handling and analyzing rejected parts, complaint costs and warranty costs;
 Results documentation in 8D reports, 5 why or in the customer system format;
 Permanent team work with all specialists to solve any problem related to product quality;
 Warranty and external sorting cost monitoring;
 Planning, execution and surveillance of special activities at the customer sites.


CERINTE

 University degree (Technical profile – is an advantage);
 Experience in customer relations in automotive industry – minimum 1 year;
 QS 9000/ISO, TS 16949, FMEA, SPC knowledge;
 PC operating skills – MS Office;
 Fluent in English and/or German language;
 Distinct analytical skills and organizing ability, team working spirit;
 Outstanding communication and negotiation skills;
 High flexibility and willingness to travel more than 50% of the working time if needed.


DESCRIEREA FIRMEI

Productie de volane si centuri de siguranta pentru industria auto de top din Asia, Europa si America