Sytel Limited

Sytel Ltd, based in the UK, is recognised as a world leader in contact centre technology. They are a rapidly growing company of highly skilled developers and call centre industry experts. They develop unbeatable solutions for the call centre market, and they have been chosen as OEM suppliers by many of the world’s leading call centre vendors.

Sytel is well known around the world for their stance against irresponsible call centre dialling and they have advised the FTC in the US and Ofcom in the UK, to help create sensible regulation of predictive diallers.

Their products include inbound and outbound switching, agent desktop scripting, media processing, voice recording, data management, reporting and integration services. This suite of components can be delivered as an integrated solution, or instead, partners can easily integrate individual components with their own architecture.